Dikua Jewelry · Mexico
At Dikua Jewelry, every piece is created with the highest quality materials and a great deal of love. To keep your handcrafted jewelry looking as beautiful as the day you received it, proper care and maintenance are essential. Like any invaluable treasure, your piece deserves special attention.
01 · Handcrafted jewelry care
Everyday wear exposes your silver and brass jewelry to factors such as sweat, moisture, cosmetics, and minor friction that can gradually dull its shine or loosen its components. Regular professional maintenance helps:
Deep cleaning: Restore the original finish and luminosity of the metals.
Structural check: Ensure all components — such as settings and clasps — are secure and in perfect condition.
Prevention: Detect early signs of wear to avoid greater damage or the loss of your piece.
02 · Maintenance & repair service
Our service is designed to restore your piece to its original splendor and includes:
Professional ultrasonic cleaning to remove all accumulated dirt and residue.
Thorough inspection of solder joints, settings, and clasps.
Replacement of parts if any damaged or worn component is identified (such as earring springs or clasps).
General cleaning and polishing to remove minor surface scratches and revive the metal.
General repair of specific damage.
03 · Costs & process
The cost of each repair or maintenance service depends entirely on the type of work required. Every piece and its wear are unique. Once I receive it at the studio, I will assess it carefully and provide you with a detailed, no-commitment quote before any work is carried out.
Important: We only perform repairs and maintenance on pieces from our own Dikua Jewelry designs. This allows us to guarantee the quality of our materials and the excellence of our work.
04 · Request maintenance
If your Dikua piece has lost its exquisite matte or dark finish, needs a repair, or you'd simply like to give it preventive care, I'd be delighted to help.
How to request it
Write to me at [email protected] using the word "Maintenance" in the subject line, and include your name and a brief description of what you need. Adding photos of your piece's current condition will be very helpful. I'll send you shipping instructions and all the following details.
You can also reach me on WhatsApp, where automated assistance is available. I respond to emails personally within 1 to 2 business days. If you write on a weekend or public holiday, I'll get back to you the next business day.
With the right care, your Dikua jewelry can become a treasured heirloom for generations to come.
With love,
Fernanda
Creator & Artisan · Dikua Jewelry